TCPA DNC Compliance Checklist for Lead Sellers

Compliance rules apply to how leads are collected, routed, and delivered. Problems surface quickly when controls are missing or manual. Missing consent records, outdated DNC scrubs, and routing outside allowed coverage commonly appear first as returns, refunds, and billing disputes.

Treating TCPA and DNC as workflow problems changes how those failures are handled. When consent is captured at the source, when DNC scrubs and deduplication run automatically, and when deliveries are tied to orders and invoices, disputes become verification tasks. Teams retrieve records and move on.

Workflow design here means deciding where consent is captured, how it is validated, and how it remains attached to each lead. That information should follow the lead through routing, delivery, and billing so it can be reviewed without reconstruction.

Compliance Failures Show Up as Revenue Loss Before Lawsuits

Compliance failures often affect revenue before regulators become involved. They typically surface as rejections, returns, and paused orders. Missing consent records, outdated DNC lists, and out-of-scope routing create friction well before legal review.

A common pattern is a buyer disputing a batch